Back to Blog

Fintech and AI: When using Artificial intelligence could be a competitive advantage?

30 Apr
Fintech and AI: When using Artificial intelligence could be a competitive advantage?

Ever pondered upon the means through which Fintech startups furnish state-of-the-art financial services and products? The answer lies in just two words: Artificial Intelligence.

FinTech and AI work hand in hand to forge innovative solutions that propel the financial industry forward. In fact, as per the Cambridge Centre for Alternative Finance, a staggering 90% of Fintech companies are already leveraging AI.

AI has ushered in numerous advantages for FinTech, encompassing personalized financial guidance, swifter fraud detection, heightened productivity, and enhanced precision. Thanks to AI-driven data entry, Fintech firms have observed an 80% boost in speed and accuracy. It comes as no surprise, then, that more than a third of all financial services companies have recently adopted AI.

From process automation to improvements in customer service, FinTech startups are deploying AI for multifarious purposes. In fact, research conducted by McKinsey indicates that 56% of firms utilize AI in at least one facet of their operations. But what precisely are the applications of AI in fintech, and what does the future hold for the industry once it has maximized its potential?

Artificial Intelligence Use Cases in FinTech AI has revolutionized the operations of FinTech startups, spanning from data analysis to fraud reduction and bolstering investment strategies. In this section, we shall examine some of the most promising instances showcasing the application of artificial intelligence in FinTech.

Financial Reporting: Banks and other financial institutions grapple with vast volumes of data that necessitate analysis and transformation into comprehensive reports. This process can be time-consuming, which is where AI enters the scene.

AI technology enables swifter and more accurate data analysis, empowering financial institutions to swiftly and efficiently generate reports. By harnessing AI algorithms, companies can identify trends, patterns, and insights that may have gone unnoticed. This, in turn, facilitates better decision-making, improved risk management, and enhanced operational efficiency.

An example of AI in financial reporting involves the utilization of natural language processing (NLP) algorithms to automate the extraction of pertinent information from financial documents. Instead of manually sifting through documents such as annual reports or regulatory filings, AI-powered systems can analyze the text, identify key data points, and generate concise reports. This not only saves time but also diminishes the risk of human error.

Fraud Detection: With fraudulent financial activities on the rise, encompassing credit card and loan application scams, counterfeit insurance claims, and illicit wire transfers, businesses face the peril of losing millions of dollars.

Venture funding for AI in the banking industry frequently focuses on fraud and cybersecurity, as it is virtually impossible to manually scrutinize every transaction given the vast number of daily financial transactions.

The instantaneous response capabilities of AI to data, its aptitude for recognizing patterns and correlations, and its ability to detect fraudulent activities have proven to be incredibly advantageous. This technology enables fraud analysts to concentrate on more complex issues while AI diligently works behind the scenes, unearthing lower-level fraud cases.

Efficient AI systems can monitor financial transactions in real time, with AI algorithms adept at identifying anomalies or unusual patterns that deviate from a user’s customary spending habits.

Data Analysis: AI-powered analysis empowers investors to promptly identify market trends and shifts that would have otherwise gone unnoticed, thereby enabling them to seize new opportunities in the stock market. AI in FinTech can automate financial processes such as loan underwriting, account opening, and risk assessment.

Algorithmic Trading: AI-based algorithmic trading enables the real-time analysis of vast amounts of data, thereby unveiling insights that statistical models may fail to uncover. This means that the average consumer can now engage in stock and share trading using user-friendly mobile applications that leverage AI-powered decision-making. AI in FinTech is capable of swiftly identifying and accounting for anomalies, evaluating financial data to discern trading trends, and executing appropriate market trades in real time. By perpetually learning and improving based on past data, financial algorithms powered by Artificial Intelligence assist traders in spotting profitable trading opportunities while minimizing potential losses.

Robotic Process Automation (RPA): RPA allows FinTech and banking businesses to automate several commonplace tasks, including customer onboarding, security checks, trade financing, loan application processes, handling inbound calls for routine queries such as account statements and transactions, processing credit cards, account closures, and mortgages.RPA offers businesses a cost-effective means of managing back-end office procedures and attaining operational efficiency. By automating routine tasks, RPA ensures accurate and timely processing, thereby mitigating the risk of human errors.

Credit Scoring and Loan Prediction:By analyzing past credit histories, income levels, and other financial information, AI algorithms can accurately forecast the likelihood of a borrower defaulting on a loan. This enables lenders to make more informed decisions regarding loan approvals.Furthermore, AI can also assist in identifying new customers who are more likely to default on their loans. By analyzing various data points such as demographics, income, credit scores, and social media behavior, AI algorithms can help identify potential defaulters before granting a loan.


Where AI May Not Be Required in FinTech

While artificial intelligence offers tremendous benefits across various domains of FinTech, there are situations where it may not be the most suitable solution. Here are some instances where AI might be unnecessary:

Limited Data Availability: AI systems necessitate substantial amounts of high-quality data to generate accurate and reliable predictions. If the available data is limited or insufficient, the performance of AI algorithms may be compromised. In such scenarios, it is crucial to evaluate whether the available data is sufficient to support AI-driven solutions.

Cost Considerations: Implementing AI solutions can entail significant upfront costs, encompassing infrastructure, data collection, and algorithm development. For certain FinTech startups or small-scale projects, the financial investment required for AI may outweigh the potential benefits.

Lack of Domain Expertise: AI applications require domain knowledge and expertise to be effectively developed and deployed. If your team lacks the necessary understanding of AI technologies and their implications, implementing and maintaining AI-driven solutions can prove to be challenging. In such cases, partnering with experts or investing in training and upskilling can bridge the knowledge gap.

Short-Term or Temporary Projects: The time and resources required to develop and integrate AI systems may not be justified for short-term projects or initiatives with a limited lifespan. In such situations, it may be more practical to focus on simpler and quicker solutions that meet the specific requirements of the project.